Service Agreements

Maintenance Service Agreements

Signing a Crescenze Cooling & Heating service agreement is an energy-efficient, money-saving decision. Not only will it make your system run more efficiently, but it will also help prevent breakdowns and extend the life of your system. Every agreement includes a blend of services such as priority treatment when you call and special discounts.

Peace of mind: know your system is operating at peak performance and efficiency.
Cost savings: preventing and catching repairs early limits the long-term effect on your system.
Comfort: enhanced air quality, improved comfort and warranty satisfaction.

What Each Visit Includes

Heating season maintenance visit: check for carbon monoxide/combustion analysis, gas pressure, manifold pressure, proper venting, and check the heat exchanger/chamber.

Cooling season maintenance visit: clean the condenser and condensate drain, check the evaporator coil, refrigerant lines and levels, and check capacitors and relays.

Service agreement payment is due prior to scheduling. All other invoices are due at the time of the visit.

Download the Service Agreement (PDF)

Compare Our Membership Plans

Membership Levels	Gold Complies with Energy Star Recommendations $395/yr	Silver $235/yr	Bronze $185/yr
Visits & Services
Annual Furnace Checkup	Included	Included	Not included
Annual Air Conditioning Checkup	Included	Included	Not included
Annual Combined Furnace & AC CheckupOne visit	Not included	Not included	Included
Bi-Annual Filter ReplacementUp to $50	Included	Not included	Not included
Annual Humidifier Pad ReplacementUp to $50	Included	Not included	Not included
Preseason Scheduling	Included	Not included	Not included
Months of Checkups	All	All	May to Sept
Warranties, Fees & Discounts
Lifetime Limited Thermostat WarrantyExcludes smart thermostats. Replacement thermostat is a Pro1.	Included	Not included	Not included
Repair Warranty	2 years	1 year	90 days
Diagnostic Fee	$0	$65	$95
After Hours Fee	$0	$65	$95
New Equipment DiscountEquipment covered on the agreement only. Plan must be held for at least 1 year.	$500	$250	Not included
Repair DiscountEquipment covered on the agreement only. Excludes heat exchangers, compressors and refrigerants.	15%	15%	10%
Inflation ProtectionFixed maintenance price as long as coverage does not lapse.	2 years	1 year	Not included
Priority Service (Within)No heat or no cool situations only. Schedule before 11am for same-day service.	24 hr	24–48 hr	24–72 hr
Pricing
Monthly Investment	$34.99	$20.99	$16.99
Additional Furnace Maintenance	$115	$75	$50
Additional AC Maintenance	$115	$75	$50
Additional Tank Water Heater Maintenance	$75	$75	$75
Additional Tankless Water Heater Maintenance	$105	$105	$105
	Sign Up	Sign Up	Sign Up

Gold
Complies with Energy Star Recommendations
$395/yr

Visits & Services
Annual Furnace Checkup
Included
Annual Air Conditioning Checkup
Included
Annual Combined Furnace & AC CheckupOne visit
Not included
Bi-Annual Filter ReplacementUp to $50
Included
Annual Humidifier Pad ReplacementUp to $50
Included
Preseason Scheduling
Included
Months of Checkups
All
Warranties, Fees & Discounts
Lifetime Limited Thermostat WarrantyExcludes smart thermostats. Replacement thermostat is a Pro1.
Included
Repair Warranty
2 years
Diagnostic Fee
$0
After Hours Fee
$0
New Equipment DiscountEquipment covered on the agreement only. Plan must be held for at least 1 year.
$500
Repair DiscountEquipment covered on the agreement only. Excludes heat exchangers, compressors and refrigerants.
15%
Inflation ProtectionFixed maintenance price as long as coverage does not lapse.
2 years
Priority Service (Within)No heat or no cool situations only. Schedule before 11am for same-day service.
24 hr
Pricing
Monthly Investment
$34.99
Additional Furnace Maintenance
$115
Additional AC Maintenance
$115
Additional Tank Water Heater Maintenance
$75
Additional Tankless Water Heater Maintenance
$105

Silver
$235/yr

Visits & Services
Annual Furnace Checkup
Included
Annual Air Conditioning Checkup
Included
Annual Combined Furnace & AC CheckupOne visit
Not included
Bi-Annual Filter ReplacementUp to $50
Not included
Annual Humidifier Pad ReplacementUp to $50
Not included
Preseason Scheduling
Not included
Months of Checkups
All
Warranties, Fees & Discounts
Lifetime Limited Thermostat WarrantyExcludes smart thermostats. Replacement thermostat is a Pro1.
Not included
Repair Warranty
1 year
Diagnostic Fee
$65
After Hours Fee
$65
New Equipment DiscountEquipment covered on the agreement only. Plan must be held for at least 1 year.
$250
Repair DiscountEquipment covered on the agreement only. Excludes heat exchangers, compressors and refrigerants.
15%
Inflation ProtectionFixed maintenance price as long as coverage does not lapse.
1 year
Priority Service (Within)No heat or no cool situations only. Schedule before 11am for same-day service.
24–48 hr
Pricing
Monthly Investment
$20.99
Additional Furnace Maintenance
$75
Additional AC Maintenance
$75
Additional Tank Water Heater Maintenance
$75
Additional Tankless Water Heater Maintenance
$105

Bronze
$185/yr

Visits & Services
Annual Furnace Checkup
Not included
Annual Air Conditioning Checkup
Not included
Annual Combined Furnace & AC CheckupOne visit
Included
Bi-Annual Filter ReplacementUp to $50
Not included
Annual Humidifier Pad ReplacementUp to $50
Not included
Preseason Scheduling
Not included
Months of Checkups
May to Sept
Warranties, Fees & Discounts
Lifetime Limited Thermostat WarrantyExcludes smart thermostats. Replacement thermostat is a Pro1.
Not included
Repair Warranty
90 days
Diagnostic Fee
$95
After Hours Fee
$95
New Equipment DiscountEquipment covered on the agreement only. Plan must be held for at least 1 year.
Not included
Repair DiscountEquipment covered on the agreement only. Excludes heat exchangers, compressors and refrigerants.
10%
Inflation ProtectionFixed maintenance price as long as coverage does not lapse.
Not included
Priority Service (Within)No heat or no cool situations only. Schedule before 11am for same-day service.
24–72 hr
Pricing
Monthly Investment
$16.99
Additional Furnace Maintenance
$50
Additional AC Maintenance
$50
Additional Tank Water Heater Maintenance
$75
Additional Tankless Water Heater Maintenance
$105

Mini Split Agreements

Available on the Silver plan only.

1 indoor head: $235/yr
2 indoor heads: add $65
3 indoor heads: add $120

Good to Know

Pricing includes 1 complete system: 1 furnace and 1 AC/heat pump. Boilers, mini splits and commercial systems are priced separately.
Canceling a membership before one year is assessed a prorated cancellation fee depending on use of the membership. For details, call the office.
Recent installations are covered for one (1) year from the installation date. For service calls related to parts, Crescenze provides after-hours service for up to two (2) weeks following the service visit to address any related issues.

On-Call Hours

Customers without a service agreement must sign up before any after-hours service is performed.

Weekdays: from close of business to 9pm.
Weekends: 7am to 5pm each day.
Holidays: 7am to 12pm.
If the temperature is forecast to be 32 degrees or lower for any part of the day or night, technicians monitor until 9pm.